Frequently Asked Questions(FAQs) and General Client Observations
What can I expect when I arrive? Will I have a private room in a private residence?
Yes. All our guest rooms are private with bathroom attached. We also offer access to multiple terraces. Most of our properties have incredible views of the Mediterranean and Africa.
Will I be able to smoke?
Yes. We have designated smoking areas. You may smoke on your balcony, however smoking in rooms or the property is not permitted.
How can I keep my phone/tablet/laptop?
If you ask to keep your laptop and your phone we will allow you to do so. We do not treat you like a child unless you have a specific issue with social media and porn and is an objective stipulated during the assessment.
Will you pick me up from the airport?
Yes. You will be greeted at the airport by a member of staff who will introduce themselves by name. You can then relax as you are transported to the New Life Marbella Clinic for assessment.
What do I need to consider prior to arrival? Should I buy travel insurance?
Yes. We strongly advise you to buy travel insurance and medical insurance before coming to Spain.
What outdoor activities do I have to take part in?
Outdoor and Fitness Therapy is an important element of the program since being active has many benefits including: mood elevation, increased energy levels, and further motivation towards the pursuit a healthy, sober lifestyle. Our activities and excursions cater to all fitness levels and your personal fitness program will reflect your current fitness and your goals. We also take into consideration any mobility issues or injuries that you may have.
Will you tell anybody that I’m in treatment?
No. Your privacy is very important to us at New Life Marbella. Our services are confidential, and we will only discuss your treatment with your written permission if you choose to involve your family or doctor.
Do you provide Detox services?
We use a partner service to deliver Detox Services, headed up by Dr. Javier Lopez Ibor. Detox is priced independently from the 28-day programme.
What is included in the price?
New Life Marbella Luxury Rehab provides everything a client can expect within the price paid for the length of treatment agreed. Here is a list of items covered:
2. Medical and clinical teams
3. All food within the clinic
4. Blood samples and food programmes, plus treatment either inside or outside the clinic.
5. Driver, chef, butler and recovery manager.
6. Spa, massage, and some activities.
7. EMDR Therapy and Neurofeedback.
8. Massage, Yoga, Mindfulness and Spiritual Cleansing.
9. Transportation to and from the airport.
10. Family visitation inside the clinic.
What’s NOT included in the price?
Any consumption outside of the premises is not covered by the initial fee, we suggest that each client is given access to ‘pocket money’. We do not include extra gym memberships, dentist visits, family visits, extra trips to the airport, the wilderness program nor extra activities requested by the client.
Why Choose Spain for Addiction Treatment?
One major reason to come to Spain for addiction treatment is that by removing yourself from familiar environments and situations, you will greatly reduce your exposure to triggers and everyday stress. Without these obstacles standing in your way, you will be able to fully engage in treatment and commit to recovery.
Conveniently located only a three to four hours flight from the UK and northern Europe, and nearby one of the world’s largest and most efficient international airports, your journey to us can be as straightforward and hassle-free as possible.
Treatment away from home also allows you to maintain privacy and confidentiality, which we know is a high priority for many of our clients.
Do you offer mindfulness and mediation?
We offer clients the opportunity to learn mindfulness and meditation directly from the multiple yoga teachers, as well as engage in local Spanish classes, and visit significant cultural cities.
Why would I choose New Life Marbella?
New Life Marbella is located on the south coast of Spain, 3km from the beach and adjacent to the local mountain range, La Concha. Blessed with a tranquil and scenic setting, New Life Marbella is a boutique, offering a highly personalized ‘get away from it all’ experience where clients leave behind their daily stresses and temptations to focus completely on their recovery.
Can you help with our travel arrangements?
Some clients may undergo difficulty when traveling alone in Spain. Travel can trigger physical symptoms like carvings, withdrawals, slips, and falls, or worse still panic attacks. The emotional burden of making this huge change in your life can create anxiety or fear, you might need extra help and we can provide that help to you. Rule one. Defend your sobriety with your life. You may consider traveling with a family member or friend to the Malaga airport where a staff member will be waiting to collect you. However, if the family of origin is not appropriate we do offer transportation by a trained professional.
At New Life Marbella, we have a team of professionals who can safely and compassionately transport a client to Spain. These individuals understand the client and are also trained to deal with issues that may arise during the journey to the airport, on the plane.
What world-class activities and excursions do you offer?
At New Life Marbella we promote a balanced recovery and believe that fun in recovery is not only possible but quite important. During active addiction many years are spent using and isolating. This means becoming disconnected from a normal and enjoyable way of living. Our focus is simply to show our clients how to have fun again whilst being sober. It is a great opportunity to relax a little bit after a thorough week of work, and really see for yourself that fun in recovery is possible.
Optional excursions and activities include but are not limited to:
Wakeboard Park Marbella
Inaugurated in 1993 and located in the natural park Las Medranas, Wakeboardcenter is the furthest south facility in Europe and for that reason, we open almost all year round. We have an area of 2690 feet, which allows 9 people to ski at the same time. The cable-ski system helps you practice and train yourself to water ski in an easier, simpler and more economical way. Due to its 5 pulleys, it is a cable of little difficulty opposed to the conventional cables of 2 pulleys. After the reforms and innovations that were carried out during 2013, Wakeboardcenter is considered to be one of the best facilities in Europe, still trying to improve every year incorporating better modules and additional services.
Go Karting Malaga
Located on our doorstep, this stunning go-kart track is one of Europes finest and is within a 60-minute drive from our facility. It is great fun and an amazing experience. The 4 strokes are the started carts and they hit a top velocity of 80 km p/h and the 2 strokes go over 100 km p/h. Sounds scary? Well, it can be. Great fun.
Trekking Wildlife Adventure
The availability to hike through the mountains in Andalucia is endless. On our doorstep, we have La Concha and further afield, only an hours drive from the faculty, we have the option of a 5-hour hike through waterfalls and over mountain tops. This activity needs a level of fitness that we will help each individual to reach, before agreeing to engage in the activity. Living in nature is one of the most holistic exercises a person can do in short or long term recovery.
Aqualand Torremolinos Water Park
Torremolinos is the largest water park in Spain, offering thrilling rides and world-class facilities just a short ride east of Marbella. Aqualand is a fantastic day excursion that caters for everyone. If you like the adrenaline rush that comes with the big fast rides or if you would simply prefer to lounge by the wave pool or float down the lazy river then this is the place for you.
International Language School
Learn how to speak Spanish. We offer in house hourly tuition or intensive weekly courses depending on the wishes of the guest staying at New Life Marbella.
Sky Diving in Sevilla
For a simple payment of €169, it is possible to jump from 10,000 ft in Sevilla. The drive takes around 3 hours door to door, therefore it is suggested that more than one person attend, and we will deliver.
Very simply the Zoo in Castellar is a very special experience. Go with lots of water and food and check the website, to make sure you attend during feeding times for the tigers, you might get the opportunity to touch one of the animals. All clients love this excursion.